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Frequently Asked Questions
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What makes GTL Term Life Insurance different from other life insurance policies? Qualified applicants can apply in as little as 10 minutes and get a Term Life policy approved within days, with no medical exam required. Other life insurance policies can take months to buy. Also, our Term Life offers you guaranteed rates--premiums are locked in for each term period. How much does GTL Life Insurance cost? Compared with other forms of life insurance, term life provides the most affordable protection for your dollar. For example, a 30-year old, non-smoking man will pay just $31 a month for a 30-year $150,000 coverage. That’s less than the price of a cup of coffee a day! Are my premiums and benefits guaranteed? Yes. Your premiums will never go up, and your benefits will never go down during the term. Premiums and benefits are locked in at the time you apply and are guaranteed for the entire duration of your life insurance term. How much do I need? Whether you’re buying your first policy or supplementing an existing policy, you should understand how much your loved ones may need. Take into consideration any mortgage, loans and credit card debt that may be outstanding. Future obligations such as college funding may also be considered. If your dependents need to replace your income, consider a death benefit that produces interest income at that level. Finally your current budget should be able to handle the premium payments. Convenient, easy to budget monthly premiums, quarterly, semi-annual, and annual (best value) payments are available. What are your hours of operation? Our skilled professionals are available to serve you Monday - Thursday, from 7 a.m. - 5 p.m. (CST), and Friday, from 8 a.m. - 12 p.m. (CST). Can I view or change my policy online? GTL does not currently offer access to policy information online. If you need information about your policy or other products or services, please contact the Customer Service unit at 1-800-338-7452. Can I pay my premiums online? No, Unfortunately, GTL does not currently have an online payment option. However, you can pay your premium through your bank via electronic Funds transfer, or you can send a check to our mailing address. How do I check on the status of my policy or get information on my policy? In order to get information on a policy, or the status of the policy, please call our Customer Service unit at 1-800-338-7452. Please have the name of the insured (the person insured by the policy) and the policy number ready when you call. How can I get a duplicate copy of my policy? We understand that sometimes you need a duplicate copy of your policy, whether you have lost it or merely want to keep a copy in a safe place (just in case). To get a duplicate copy of your policy, please call Customer Service at 1-800-338-7452. How can I change my address, beneficiary, or my name on my policy? In order to change your name, address, or beneficiary on your policy, you should complete a Policy Change Form, which must be signed by the owner of the policy. For copies of the Policy Change forms, call the Customer Service unit at 1-800-338-7452. When you have completed the form and obtained the policyowner's signature, please return the form to GTL by fax at 1-847-699-2551 or by mail to:
Guarantee Trust Life Insurance Company
How do I file a life insurance claim? A beneficiary, family member, or funeral home should call the Customer Service unit at 1-800-338-7452 with the following information:
Based on how long the policy has been inforce, different information may be required. We will need:
Your Claims Representative will notify you if any additional forms or information are required. |